At Zyan Journeys, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By shopping with us, you agree to the practices outlined below.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, and order details when you place an order on our website. We also collect non-personal information such as browsing activity, device type, and cookies to improve your shopping experience.
How We Use Your Information
We use the information we collect to process and deliver your orders, provide customer support, and improve our services. Your information also allows us to send you updates, promotions, and important service notifications. You may choose to opt out of promotional communications at any time.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may be shared with trusted service providers who assist us in fulfilling orders, delivering products, or providing customer support. These parties are bound to keep your information secure and confidential.
Payment Information
Zyan Journeys operates only on a Cash on Delivery (COD) basis. We do not collect or store any credit card or online banking details.
Data Security
We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure.
Opt-Out Instructions
If you no longer wish to receive promotional emails or marketing communications from us, you may opt out by contacting us at [email protected] with the subject line “Opt-Out Request.” We will process your request promptly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].